Please note that we cannot accept returns due to customer input errors (e.g. typos), and that in approving your final proof you accept responsibility for any errors. If errors are discovered after proof approval, we will charge for a reprint.
In the event of it being our error, we will do everything possible to remedy the error, including reprinting. Once we are notified of an error, we will offer you a refund, credit note, or exchange.
Proofing checklist:
There is a 70 euro cancellation charge if you decide to cancel before approving your final proof. Once your final proof is approved, there are no cancellations, and no refunds.
Proofing checklist:
- Are all the stationery items you've ordered included in the proof?
- Are all the fonts correct?
- Is the text spaced correctly?
- Is the alignment correct?
- Check all dates, names, titles, addresses, email and telephone numbers
- Check spelling & punctuation
- Please contact us if you have any queries on the proofing process
There is a 70 euro cancellation charge if you decide to cancel before approving your final proof. Once your final proof is approved, there are no cancellations, and no refunds.